CVS and Optum Transitons CVS Caremark® and Optum® Transitions
To help our providers prepare for changes to management of behavioral health and pharmacy benefits effective January 1, 2019, please refer to these resources. This page will be updated with new information as it becomes available.
- Letter to providers (PDF, August 10, 2018)
CVS Caremark Transition
- Pharmacy Benefits Manager Transition to CVS Caremark® FAQ (PDF, July 31, 2018)
- Conference Call Details for Q&A Sessions (PDF, November 16, 2018)
Optum Transition
- Behavioral Health Transition to Optum® FAQ (PDF, July 31, 2018)
Recent News for Neighborhood Providers
- Paper Remittance Advice (RA) Documentation (January 29, 2019)
- Provider Payment Cycle Update (November 1, 2018)
- Provider Payment Cycle Update (October 19, 2018)
- INTEGRITY Reimbursement Logic (September 25, 2018)
- UNITY Product Transition Update (September 6, 2018)
- Lot Specific Fluticasone Propionate Nasal Spray Recall (June 8, 2018)
- Medical Device Recall: Accu-Chek® Aviva Plus Test Strips (May 29, 2018)
- Provider Payment Cycle Update (January 12, 2018)
- Provider Payment Cycle Update (November 17, 2017)
- Fee Schedule Error – Commercial Product (November 10, 2017)
- Electronic Remittance Advice Update (October 6, 2017)
- Utilization Management Update (August 31, 2017)
- Provider Payment Cycle Update (July 14, 2017)
- Provider Payment Paper Check Error (March 6, 2017)
- Provider Payment Cycle and Remittance Advice Update (March 3, 2017)