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Neighborhood Health Plan of Rhode Island (Neighborhood) is a non-profit HMO that was founded in 1994 to make sure everyone in the state has access to high-quality, low-cost health care. Neighborhood has been ranked as one of the top Medicaid health plans in America for the past twelve years and currently serves more than 200,000 members. Neighborhood also recently extended its great service, benefits and value to individuals and businesses through HealthSource RI – the state’s health insurance exchange.
Neighborhood News
Member Stories
Member Stories
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22 Apr 2019Monday 06:04 PM
A Member Turns to Neighborhood for Help Ask Neighborhood member Francine for one word to describe how she felt about herself 18 months ago and she doesn’t hesitate. “Worthless,” she says. “One word: worthless, from head to toe.” A huge part of the problem: Francine was battling a drug addiction that had consumed nearly…
22 Apr 2019Monday 06:04 PMIt was about eight months ago that Marilyn moved to Providence. She was so sick she couldn’t live by herself anymore, so her sister took her in. “She’s got end-stage renal disease, depression, anxiety, she’s bi-polar, hypertensive, and [has] thyroid problems as well,” explains Cristiana Ordonez, a registered nurse and Transition Care Manager with Neighborhood…
22 Apr 2019Monday 06:04 PMFrom John’s 8th floor apartment, he’s got a clear view of the Rhode Island State House. That view includes the iconic statue on top of the dome – a statue with whom John now has something in common. “I’m independent,” John exclaims. “Got my independence back, fully!” This newly-independent man came to Neighborhood Health Plan…
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22 Apr 2019Monday 06:04 PM
To endure what Sacira has survived, you need a certain amount of flexibility – physical and emotional. So it’s a good thing that at nearly 76-years-old, she’s still doing yoga. “She really is flourishing; she knows what she wants to do,” says Susan Durvin, a Nurse Case Manager at Neighborhood Health Plan of Rhode Island.…
22 Apr 2019Monday 06:04 PMShe is actively engaged in the plans to improve her life today, but just one year ago, Jen was not interested in any part of it. “I really wasn’t,” explains Jen, one of Neighborhood Health Plan of Rhode Island’s 186,000 members. “I wasn’t following directions; I kind of felt like giving up. I felt like…
22 Apr 2019Monday 06:04 PMEight year old Aiden has autism. Caring for him, as you’d expect, can be both tough and expensive. At times, it can feel like he’s in a constant cycle of doctor’s visits, referrals for evaluations, and appointments for special services. Aiden’s mom, Eloise, is on the phone to Neighborhood a lot. “You’re not going to get…
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22 Apr 2019Monday 06:04 PM
There was a time – only 18 months ago – when Neighborhood Health Plan of Rhode Island member Altagracia was barely comfortable sitting on her own front porch. “Yes,” the Providence woman says through an interpreter. “I was very, very scared.” Altagracia was diabetic, hypertensive, in need of 21 dental extractions – and still recovering from…
22 Apr 2019Monday 06:04 PM
Alexia’s Miracle Baby Neighborhood Member Alexia smiles as she watches her three-year-old son play with plastic letters on his bedroom floor. “It’s a miracle,” Alexia says. “He’s my miracle baby.” To be certain, a lot of moms feel that way about their firstborn children. But in Jayden’s case, it’s no exaggeration. “After we cut his…
22 Apr 2019Monday 06:04 PMThere are times in Marie’s life, like when she’s sitting with her nurse case manager and reviewing strategies to improve her health, when Marie has to pause to realize how lucky she is. “I’m grateful,” Marie says. “I don’t take things for granted. I appreciate even the smallest thing because I know what it’s like…
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22 Apr 2019Monday 06:04 PM
When you listen to the staff at Easy Entertaining talk to each other, you get the impression that they’re all related. They’re not – but they most certainly treat each other like family. It’s a culture that comes from the top down, with Kait, the owner, setting the tone. She makes it a priority to…
22 Apr 2019Monday 06:04 PM
Rigoberto beams as he displays his painting: it’s sunset on a tropical island. Not bad for a beginner; remarkable for someone recovering from a stroke. “When I had the stroke [in 2015], I was sleeping and I remember waking up one morning and I couldn’t move my right leg. The right side of my face…
22 Apr 2019Monday 06:04 PM
Visit Andrew’s Warwick home and you will find him surrounded by technology. Much of it is educational; some is for entertainment. But the bulk of the electronics surrounding the nine-year-old boy has a much more important purpose: keeping him alive. “He doesn’t really have a true diagnosis; he is undiagnosed,” explains Andrew’s mother, Tara. “But he has…
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22 Apr 2019Monday 06:04 PM
Step into Warren’s Providence apartment, and the first thing you see is a wall full of his most precious memories. About half of them are family photos. The other half are notes he’s received from Neighborhood Health Plan of Rhode Island. They come from Rosemary, the Health and Wellness Specialist who heads up Neighborhood’s “Quit…
22 Apr 2019Monday 06:04 PM
Clara’s story is an unfortunately common one. “For many years, I had no insurance,” the Cranston resident explains. “Even when I worked, I couldn’t afford the insurance that was on my job.” The Affordable Care Act changed that in 2014. For Clara, it was just in time. Her osteoarthritis – long a problem in both of…
22 Apr 2019Monday 05:04 PM
It was a fluke accident in the middle of winter – and John barely survived. “He came outside, and he got caught,” explains Darlene, from Bayada Home Health Care. “There was a snowbank and he was in his electric wheelchair. He got caught and the wheelchair tilted.” John was stuck in the cold, just steps…